Senior Project Manager Discusses Quality Performance
In the many years that I have been in the Phoenix Metro construction market, the one thing that has never changed is the level of competition that exists for awarded contracts. This market has always been in flux with an ever-changing cast of competitors. When the competition is close, one of the deciding factors is performance. That is one of the reasons our #2 core value is “Perform to be Preferred.”
Our development of construction installation standards and QA/QC processes help to ensure that we are consistently delivering the best product we can. We are continuously analyzing our performance in all facets of our operation, looking for methods and materials that will help us stand apart from our competition. Our primary goals for the completion of every project are to finish on schedule and to have a zero-item punch list.
“Zero Defect” has become our mantra and describes a fundamental thought process for success in every task we do. We continually work on processes and installation methods to support our zero-defect goals. At the end of the day, if quality performance is the difference, then we want to be the outstanding choice.